Update on 5/25/2020: As things change for us & our operations we will continue to update this blog for you 🙂
BAR SERVICES & Breakfast for our Suite Guests are allowed, OUTSIDE ONLY, starting 5/29/20. We are working out the details on how to provide these services on our covered patio for our guests and will have them for you at check-in beginning 5/29/20. We are still prohibited from serving any Inside Food & Beverage Service.
For everyone’s safety! WE ARE ASKING YOU to wear a Face Covering when you arrive for Check-in and any time you are in a Common Area Space and you are unable to maintain a 6′ distance from Us or other Guests. Thank you!
Update on 4/30/20:
We have had some folks come and stay in our cottages over the past month. They were able to pick up a key with information and a property map without coming into contact with us. For a social distance getaway, our cottages fit the bill perfectly! Starting tomorrow, 5/1/20, Giant City State Park, our neighbor, will be open giving our guests more to explore in the outdoors. We hope everyone is staying safe!
BREAKFAST, FOOD & BAR SERVICE IN THE INN IS TEMPORARILY SUSPENDED DUE TO ILLINOIS STATE COVID 19 RESTRICTIONS. We have some local Wines and bottled items for sale if you would like to add them to your reservation at the time of booking 🙂
For reservations impacted by Covid-19 Travel Restrictions, please call 618-697-7929, Call-in hours 10 am – 6 pm. CST. Your deposit is not at risk, and we have some options for you to consider.
Please call if you are unsure about booking or rescheduling in the near future.
Until we meet you or see our repeat guests again, we wish you all well!
Our normal “Germaphobe Cleaning” with tweaks!
We take standards for hygiene and cleanliness very seriously here, always have, and are taking all precautions to ensure the health safety of our guests and our team.
We have been closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) policies and guidance regarding the Coronavirus (COVID-19).
As a result, we have reviewed all our cleaning procedures and products and have made several updates based on recommendations by the CDC. So, here is what we found in our review and specific measures we are taking to provide a safe environment for our guests and team.
Team Health, Safety and Training
Our team’s health, safety, and training is central to our ability to deliver a safe, comfortable and relaxing experience for our guests. We are maintaining proper personal hygiene including frequent and complete hand washing throughout the day. We have also been keeping everyone informed about the latest guidance from the WHO and CDC regarding hygiene protocols and preventive measures specific COVID-19.
Cleaning Products and Protocols
We have reviewed our disinfectant products and confirmed that they are on the Environmental Protection Agency List N, which are specific products that meet EPA’s criteria for use against SARS-CoV-2, the cause of COVID-19. The specific product is Ecolab, Inc. 65 Disinfecting Cleaner (EPA #: 1677-204) and our Peroxide Surface Cleaner from Ecolab is also on the list. We have been using these cleaners as our primary disinfecting cleaners for years and will continue to do so throughout the property.
- Guest Rooms: We are (as we have always done) completely cleaning all areas of our guest rooms prior to guest arrivals. All surface areas and common touchpoints are also disinfected including but not limited to room keys, light switches, doorknobs, and TV remote controls. We completely wash and disinfect bedding between each guest’s stay.
- Additional steps we will be taking: We will switch from disinfecting wipes to the Disinfecting Cleaner for all touchpoints and surfaces. We will increase the frequency of carpet cleaning.
- Common Areas: Our cleaning staff is cleaning and disinfecting all common area spaces daily including all potential touchpoints – door handles, railings, tables, chairs, and counters.
- Back of House: We are also cleaning our back of house areas daily to protect our team and guests.